Frequently Asked Questions

Frequently Asked Questions

My Magic Mushroom is an online store offering a curated selection of mushroom-related products. We are committed to quality, discretion, and excellent customer service.

Browse our products, add your desired items to your cart, proceed to checkout, enter your shipping information, choose your preferred payment method, and confirm your order.

Shipping times vary depending on your location and the shipping method selected at checkout. Once your order has been processed and shipped, you’ll receive tracking information (where available) via email.

Yes. We understand the importance of privacy. All orders are packaged discreetly without revealing the contents on the outside of the package.

Yes. Once your order has been shipped, you will receive a tracking number via email if tracking is available for your shipment. Most physical effects dissipate shortly after the medicine wears off, and our team is present to assist with any discomfort.

We accept the payment methods displayed during checkout. Available payment options may vary depending on your location.

Yes, we accept all forms of payment

Orders may be cancelled before they have been processed for shipment. If your order has already shipped, you will need to follow our Refund & Return Policy where applicable.

Please contact our customer support team as soon as possible after receiving your order. Include your order number and clear photos of the issue so we can resolve it promptly.

Eligible unopened products may be returned within the return period outlined in our Refund & Return Policy. Please review our policy for complete details and eligibility requirements.

Eligible unopened products may be returned within the return period outlined in our Refund & Return Policy. Please review our policy for complete details and eligibility requirements.

You can reach us by email at info@mymagicmushroom.com or through the contact form on our website. Our team will respond as quickly as possible.

Yes. If you’re interested in placing a large or wholesale order, please contact our support team to discuss pricing and availability.


 

International shipping availability depends on your destination and local regulations. During checkout, you’ll be able to see whether shipping is available to your country.

Our customer support team is always happy to help. If you can’t find the answer you’re looking for, please contact us, and we’ll be glad to assist you.